With our physical office reopening for in-person office hours on 9/22/20, we want to convey our dedication to the adherence of COVID-19 precautions now and going forward in order to protect our clients, staff and the general public. We still ask that customers avoid in-person interaction if possible and use other methods to contact us such as phone, email, fax or mail. Our staff is happy to handle any transaction you have remotely, including but not limited to renting new units, taking payments, or answering questions. If a customer must come into the office, we will have a staff member available for in-office hours Tuesday through Friday 9:00am to 5:00pm and Saturday 10:00am to 2:00pm. (The office is closed Sunday and Monday.) All persons entering the office are required to wear masks so please be sure to bring one with you, and limit the number of people entering to only those that need to come in. Our staff will be wearing a mask inside the office and will sanitize surfaces after each customer. Our bathroom will remain closed to the public.
We appreciate your help in ensuring that we take all precautions possible and to try to reach us first by calling or emailing if you are able. We are committed to providing excellent customer service and will work with you to accomplish your storage goals.
Thank you for your business,
North Empire Storage Staff